PakDropshipPakDropship

Vendor Agreement

Last updated: September 2026

This Vendor Agreement outlines the terms under which suppliers ("Vendors") provide products to be sold through the PakDropship platform.

1. Account Setup and Verification (KYC)

  • Vendors must provide valid business details, CNIC of the owner, and accurate bank/payment information.
  • A valid pickup address where couriers can collect parcels must be maintained.
  • Approval of the vendor account is subject to KYC verification by PakDropship administrators.

2. Product Listings and Inventory

  • Vendors are responsible for uploading accurate product details, images, weights, and wholesale pricing.
  • Products must be in stock if listed as available. Selling products that are out of stock will result in penalties.
  • PakDropship reserves the right to reject product listings that violate our Prohibited Products policy or lack sufficient quality.

3. Order Fulfillment and Shipping

  • Vendors must pack and prepare orders within 24 hours of receiving them on the dashboard.
  • All shipments are processed using PakDropship's integrated courier network. Vendors must hand over parcels to the designated courier upon pickup.
  • Vendors are responsible for secure packaging. Fragile items must be packed to withstand courier transit.

4. Financial Settlement

  • Vendors are paid the agreed wholesale price minus the applicable platform fee.
  • Settlement occurs after the order is successfully delivered to the customer and the courier remits funds to PakDropship (typically 3-7 business days).
  • Vendors can request withdrawals from their wallet balance.

5. Returns and RTOs

  • RTO (Return to Origin): If a customer refuses delivery, the parcel will be returned to the vendor at no charge to the vendor. The vendor must accept the return and restock the item.
  • Defective Returns: If a product is returned due to a defect or incorrect item shipped by the vendor, the cost of the product and associated shipping/handling fees will be deducted from the vendor's wallet.

6. Termination

PakDropship may suspend or terminate a vendor account for consistent failure to fulfill orders, shipping counterfeit/prohibited items, or violating these terms.