Privacy Policy

Last updated: September 2026

1. Information We Collect

We collect the following information when you register and use PakDropship:

• Account Info: Name, email, phone number, CNIC, bank account details.
• Business Info: Brand name, pickup address, return address (vendors).
• Order Data: Customer names, addresses, phone numbers, order details.
• Financial Data: Wallet transactions, withdrawal history, settlement records.
• Usage Data: Login activity, pages visited, features used.

2. How We Use Your Information

• To verify your identity (KYC) and maintain your account.
• To process orders, courier bookings, and financial settlements.
• To communicate order updates, notifications, and support messages.
• To improve the platform and user experience.
• To comply with legal requirements and prevent fraud.

3. Data Sharing

• Courier Partners: Customer delivery details are shared with courier companies for shipping.
• Vendors: Receive only necessary order information (customer name, city, address) for fulfillment. Customer phone numbers are partially masked.
• Payment Processors: Bank details are used for wallet withdrawals.
• We do not sell your personal data to third parties.

4. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), secure password hashing, and access controls to protect your data. Shopify tokens and API keys are stored server-side and never exposed to the client.

5. Your Rights

• You can view and update your profile information at any time.
• You can request deletion of your account by contacting support.
• You can request a copy of your data.

6. Cookies

PakDropship uses essential cookies for authentication and session management. No third-party advertising cookies are used.

7. Contact

For privacy-related inquiries: support@pakdropship.site